Staying at LOHERB Villa is a comprehensive and refined experience—it’s more than just accommodation, but a blend of fine cuisine, thoughtful design, natural surroundings, and engaging activities. This article presents a Q&A guide that reveals 20 unmissable highlights of this boutique guesthouse in Yilan, including the [LOHERB Cuisine Dining Experience], [Room Design and Unique Features], [Outdoor Spaces and Natural Scenery], [Local Cultural Interaction], and [Sustainable Living Philosophy]. Follow this question-and-answer guide to fully enjoy the essential experiences before, during, and after your stay.
【Q1：What is the "Three Meals Per Night" package?】
A：Booking through the official website includes a one-night, two-meals package (breakfast + afternoon tea). Guests can upgrade to a one-night, three-meals package by adding the LOHERB Cuisine dinner, with no service charge for in-house guests.
【Q2：What’s the difference between booking through other platforms and booking directly with you?】
A：Booking through the official website or by phone includes both breakfast and afternoon tea, while bookings made through other platforms include breakfast only.
【Q3：Can I still add afternoon tea if I booked through another platform?】
A：Yes, if you booked through another OTA platform, you can still purchase afternoon tea as an additional option.
【Q4：What’s included in the breakfast？ 】
A：Breakfast offers a choice of Chinese or Western style, prepared with fresh ingredients—healthy and delicious.
【Q5：Does LOHERB offer dinner service? 】
A：LOHERB offers the LOHERB Cuisine dining service, allowing you to enjoy a delicious French set meal without having to leave the property.
【Q6：Can LOHERB Villa be booked as an exclusive rental? 】
A：Yes, it can. LOHERB Villa is perfect for corporate retreats, family vacations, and group gatherings.
【Q7：What is the maximum capacity for an exclusive rental？ 】
A：There are four halls available for exclusive rental:
• Hall H: 5 double rooms + 2 quadruple rooms, accommodates up to 18 guests, includes common spaces
• Hall T: 6 double rooms, accommodates up to 12 guests (no common area)
• Hall F: 6 double rooms, accommodates up to 12 guests (no common area)
• Hall A: 2 quadruple rooms, a standalone villa where pets are welcome
• Hall H: 5 double rooms + 2 quadruple rooms, accommodates up to 18 guests, includes common spaces
• Hall T: 6 double rooms, accommodates up to 12 guests (no common area)
• Hall F: 6 double rooms, accommodates up to 12 guests (no common area)
• Hall A: 2 quadruple rooms, a standalone villa where pets are welcome
Some room types allow bed configuration changes or extra beds. We recommend calling or messaging us for details.
【Q8：What amenities are included with an exclusive rental？】
A：An exclusive rental includes amenities such as an induction cooker for hot pot, a mahjong table, and Apple TV.
【Q9：Can I host events or parties with an exclusive rental? 】
A: Yes, you can arrange activities such as birthday celebrations or marriage proposals.
【Q10：Does LOHERB Villa provide amenities in the rooms?】
A：The room includes water, slippers, large and small towels, and shower products. Other disposable items should be brought by guests. If needed, we offer them on-site at no cost.
【Q11：What facilities are available during the stay at LOHERB? 】
A: Guests can enjoy bubble baths, a large-screen home theater, Apple TV for streaming, and free bicycle rentals. The nearby Dongshan River is perfect for scenic cycling.
【Q12：Is outdoor BBQ allowed？ 】
A：At the moment, outdoor barbecues are not permitted. However, for exclusive rentals, BBQ food trucks can be arranged or guests can reserve dinner at the LOHERB Cuisine.
【Q13：Is there parking available? Is it free?】
A：Yes, there is a spacious and free parking lot available on-site, so guests can drive here with peace of mind.
【Q14：Are accessible facilities available in the park?】
A：Halls F, T, and H are equipped with barrier-free ramps and elevators, suitable for guests with mobility issues or those using strollers.
【Q15：What baby and toddler items are available for families?】
【Q15：What baby and toddler items are available for families?】
A：A baby bathtub and sterilizer can be provided for free. Bed rails (NT$100) and baby cribs (NT$300) are available for an additional fee.
【Q16：Is LOHERB Villa suitable for families? 】
A：Absolutely. Some room types support extra beds, and there’s a splash pool on-site for children to enjoy.
【Q17：Are pets allowed? 】
A：Pets are welcome in Hall A, which is pet-friendly. Other halls do not accommodate pets.
【Q18：What are the check-in and check-out times? 】
A：Check-in is after 15:00; check-out is before 11:00 the next day. Flexible arrangements can be made in advance upon request.
【Q19：Is shuttle service available? 】
A：There’s no fixed shuttle service, but we can help arrange taxis or private transfers.
【Q20：Can you receive birthday cakes or provide decorations? 】
A：Simple decorations can be added for an extra fee, and we can accept cake deliveries on your behalf.
More detailed and easy-to-understand information on LOHERB’s accommodation services to help you quickly plan the perfect stay package:
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